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Problems Listening Online? The CFO is Here to Help!
High tech is a beautiful...when it works! The CFO is dedicated to making your online listening experience as pleasant as possible! If you're having problems connecting to our online broadcast, the following information should help resolve your problems. Just follow these easy steps and you should be able to connect in the future.
The information on this web page is provided as a courtesy to Business Radio 1160's listeners.
We do not provide support for any of the web browsers or multimedia programs mentioned herein.
Contact the software manufacturer for assistance with browser and multimedia software.
Update
Your Web Software
update
 This is generally the first problem area if you cannot connect to our web cast. Live 365 Player is constantly being updated by our streaming service, so it's a good idea to also update Windows Media Player when possible. Also, make sure you're using the latest version of your preferred web browser.
Click HERE to update Windows Media Player and Internet Explorer.
Click your browser's name to update: Opera, Firefox, Safari
Update
Java
java
 Live 365 Player relies on a combination of your operating system and Java to effectively work. If you haven't updated Java within Windows, Mac OS or Linux, do so to ensure proper operation. You can get the update by clicking HERE.
Known Issues With Firefox
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 The Firefox web browser is problematic when interacting with Live 365 Player. Some of our listeners have reported problems ranging from it being difficult to get a connection to being impossible. If you have already updated Firefox and Java and still cannot get a connection to The CFO's web cast, then see if Firefox is set to block pop ups in its "options" menu and if it is set to block cookie downloads. If it is, click the options to allow both. If you still cannot connect, see the "Browser Independent Listening" section of this web page for a resolution.
Browser Independent Listening
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 If you've tried everything up to this point and nothing works, then this is your final option for online listening. It's a multi-step process, but it's not that difficult, and it works every time! Just follow the directions below, and you'll be able to hear The CFO online in no time!
Step 1:
Step 2:
Click the "Listen Live" link on The CFO's web site. The Live 365 Player window will open (See Fig. 1). Locate the "Setup" button, and click it. Proceed to step 2.
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Fig. 1
Set your connection speed at the top of the window (See Fig. 2). Make sure that it matches, or else you'll experience a poor connection and audio dropouts.
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Fig. 2
Step 3:
Step 4:
Point the Live 365 Player to another MP3 playing program like iTunes, MusicMatch Jukebox, Real Player or Windows Media Player (Fig. 3). If you need to download any of thse programs, click the links above. (The CFO prefers iTunes for its simplicity of operation.) After installation, click "Continue".
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Fig. 3
A new window will open. "Point" Live 365 to the program you want to use by double clicking it's program icon (Fig. 4). From then on, every time you click on our "Listen Live" link, the program will feed our web cast to you. In addition, you can also open the feed within your MP3 program itself making it even more convenient to listen to The CFO!
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Fig. 4